Terms of Service
Acceptance
By completing a purchase on the Wilton Plaza website, you ("Subscriber" or "you") agree to be bound by these Terms of Service ("Terms"). If you are accepting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, do not complete the purchase.
These Terms, together with the Privacy Policy, the countersigned Business Presence Service Summary and Activation Confirmation when issued, and any amendment validly made under Section 13.5 constitute the complete agreement between you and Wilton Plaza LLC ("Host," "we," "us"), subject to the order of precedence in Section 13.4. A separate Registered Agent Agreement, if any, is not part of the business presence Agreement and governs only Registered Agent service.
Host: Wilton Plaza LLC, 1881 NE 26th Street, Suite 212, Wilton Manors, FL 33305. Phone: (954) 249-5388. Email: virtualoffice@megamgmt.net. Day-to-day operations are managed by MEGA MGMT on behalf of Host. MEGA MGMT is not a party to these Terms. Wilton Plaza LLC is the sole contracting party.
Definitions
"Activation Date" means the date stated in the Activation Notice and countersigned Summary on which the Services become active and from which the initial term is measured. If those documents state different dates, the countersigned Summary controls as provided in Section 13.4.
"Activation Notice" means Host's written notice confirming that Subscriber has completed onboarding and that the Services are active. The countersigned Summary may constitute or accompany the Activation Notice.
"Agreement" means these Terms, the Privacy Policy, any countersigned Summary, and any amendment validly made under Section 13.5. A separate executed Registered Agent Agreement is excluded from this definition and governs only Registered Agent service.
"Business Hours" means Host's then-current posted operating hours, excluding holidays, emergency closures, and other announced closures.
"Item" means any envelope, mailpiece, package, parcel, or other physical delivery addressed to Subscriber or tendered to Host for Subscriber, whether or not accepted by Host.
"Restricted" means a temporary account status during which Host may suspend performance other than its duties for Items already accepted, access to on-site amenities, acceptance of new Items, and discretionary accommodations while Subscriber's payment default remains uncured. Restricted status does not end Subscriber's payment obligations or other duties under the Agreement and does not permit Host to withhold an Item already accepted based on an unrelated account balance.
"Services" means the business presence license and the limited amenities and incidental accommodations available under Subscriber's selected plan and this Agreement. Services do not include Registered Agent service.
"Summary" means a Business Presence Service Summary and Activation Confirmation signed by Subscriber and countersigned by Host.
1. Nature of Service
1.1 Business Presence License
These Terms grant Subscriber a non-exclusive license, terminable only as provided in Section 10, to use the Wilton Plaza business address (the "Address") as a business presence location and, subject to Subscriber's selected plan and Host's policies, to access certain shared on-site amenities such as in-person Item retrieval, conference-room use, parking during visits, and notary availability. The primary subject of this Agreement is Subscriber's use of the Address and limited on-site amenities as a business presence location — not the handling of Subscriber's mail. Host retains possession, dominion, and control of every area of Wilton Plaza (the "Property"); Subscriber has no right to exclude others and acquires no right to exclusive possession of any office, suite, mailbox, desk, room, or other space at the Property. The parties intend a license, not a lease or tenancy. Nothing in this Agreement waives a nonwaivable right, and mandatory law applies if the rights actually granted under this Agreement are ever held to create a tenancy.
1.2 Incidental Receipt of Physical Items
As an accommodation ancillary to Subscriber's business presence license, Host may, during Business Hours, receive ordinary Items addressed to Subscriber and hold accepted Items unopened for retrieval. Host undertakes no continuing duty to receive any specific Item, sort Items, preserve deadlines, monitor contents, or otherwise act on Subscriber's behalf with respect to any Item received. The sole forwarding accommodation is the discretionary, one-time, Item-specific accommodation described in Sections 2.3 and 6.3. Host may refuse a delivery before acceptance and may return, surrender, or dispose of an accepted Item only as permitted by Section 6 or other applicable provisions of these Terms.
For each Item accepted into Host's actual possession, Host acts as a temporary bailee and shall exercise reasonable care. Acceptance creates no registered-agent relationship and no agency beyond physical receipt. Nothing in this Section expands Host's duties beyond those stated in Section 6.
1.3 What Host Is Not
Host is not: (a) a commercial mail receiving agency acting as Subscriber's mail agent; (b) Subscriber's registered agent, except solely under a separate executed Registered Agent Agreement (see Section 1.4); (c) a fiduciary; (d) a law firm, accounting firm, or provider of professional advice; (e) Subscriber's custodian for government, legal, tax, or other time-sensitive documents; or (f) Subscriber's representative with the United States Postal Service or any other regulatory authority.
Subscriber is solely responsible for Subscriber's own mail-receiving arrangements and compliance with any applicable federal, state, or local regulations governing Subscriber's receipt of mail at this or any other address.
1.4 No Registered Agent Relationship
Except solely under a separate executed Registered Agent Agreement, these Terms do NOT make Wilton Plaza LLC Subscriber's registered agent. Except solely under a separate executed Registered Agent Agreement and only to the extent expressly authorized by that agreement, Subscriber may NOT: designate Wilton Plaza LLC as Subscriber's Florida registered agent; list Wilton Plaza LLC as Subscriber's registered agent on Sunbiz or any filing; direct service of process to the Address; or represent or imply to any third party that Host is Subscriber's registered agent.
Registered Agent service is not offered as a self-serve product under these Terms. Subscriber may submit an application for Registered Agent service via our website. Applications are reviewed on a case-by-case basis at Host's sole discretion, are subject to eligibility review, and require a separate executed Registered Agent Agreement before any Registered Agent relationship exists.
Except solely under a separate executed Registered Agent Agreement, Host is not authorized to accept legal process, service of process, or other legal papers attempted, delivered, mailed, or left at the Address for Subscriber's entity and may refuse or return them. Any inadvertent delivery does not constitute acceptance by Host, does not appoint Host as Subscriber's registered agent, does not create any agency relationship, and does not create any duty for Host to monitor deadlines, forward documents, or respond on Subscriber's behalf, though Host may notify Subscriber by email as a courtesy.
Except solely under a separate executed Registered Agent Agreement and only to the extent expressly authorized by that agreement, Subscriber may not list, submit, or permit the Address to appear in any form, filing, application, database, or public record field designated for "registered office," "registered agent address," or "service of process." Outside the limited scope of Registered Agent service, if any, expressly stated in a separate executed Registered Agent Agreement, Subscriber may not use the Address in a field designated for tax notices, court notices, governmental notices, regulatory notices, or other official communications.
Violation of this Section 1.4 is grounds for immediate termination under Section 10.5.
1.5 No Legal, Tax, or Professional Advice
Host does not provide legal, tax, accounting, compliance, or any other professional advice. Subscriber is solely responsible for obtaining independent professional counsel.
2. Plans and Pricing
2.1 Business Address (BA)
Quarterly billing: $117.00 per quarter, equivalent to $39.00 per month on quarterly billing. Annual billing: $390.00 per year. Each billing option is paid in advance. Minimum term: 12 months.
Includes: Non-exclusive license to use the Wilton Plaza address as a business presence location per Section 5; incidental receipt and hold of ordinary Items during Business Hours subject to Section 6; in-person retrieval of accepted Items during Business Hours; package receiving subject to fair-use and weight limits; traditional notarial acts during Business Hours at then-applicable Florida statutory rates, subject to notary availability; conference room available at $25/hour subject to availability.
Does NOT include: Dedicated office space, exclusive possession of any space, guaranteed Item receipt or delivery, custodial mail handling, mail-agent service, content-processing services, or forwarding as a plan feature. A one-time forwarding accommodation may be separately available only under Sections 2.3 and 6.3; Host accepts no standing instructions. Registered Agent service is not included in the plan. Except solely under a separate executed Registered Agent Agreement, no Registered Agent relationship or service exists.
2.2 Virtual Office (VO)
Quarterly billing: $147.00 per quarter, equivalent to $49.00 per month on quarterly billing. Annual billing: $550.00 per year. Each billing option is paid in advance. Minimum term: 12 months.
Includes everything in Business Address, plus: Conference room 2 sessions per month, up to 2 hours each, during Business Hours, 24-hour advance booking, non-rollover, max 6 persons; traditional notarial acts at no additional charge during Business Hours subject to notary availability; free private parking during visits.
Does NOT include: Dedicated office space, exclusive possession of any space, guaranteed Item receipt or delivery, systematic mail handling, forwarding as a plan feature, phone answering, or 24/7 access. A one-time forwarding accommodation may be separately available only under Sections 2.3 and 6.3; Host accepts no standing instructions. Registered Agent service is not included in the plan. Except solely under a separate executed Registered Agent Agreement, no Registered Agent relationship or service exists.
2.3 Discretionary Accommodations and Additional Services
The following are not included plan features unless expressly stated otherwise. They are subject to Host's discretion, availability, then-current policies, and the Agreement:
- One-time forwarding of one identified, unopened Item after Subscriber's specific written request: actual postage or carrier cost plus $5.00 handling per forwarding. Host does not accept standing, recurring, automatic, or general forwarding instructions.
- Extra conference room time for VO, or conference room use for BA: $25/hour
- Traditional notarial acts for BA: then-applicable Florida statutory rates
- Remote online notarization (RON) for BA or VO: $25 per online notarial act
- Directory listing: $350/year per listing
- Oversize package handling for accepted packages weighing 51–70 lbs: $10/Item
- Storage after the Included Hold Period: $5 per Item per week or partial week beginning on day 31 of the hold period
- Late pickup after day 45, only if the Item remains available and Host permits pickup before disposition: $25 per Item, in addition to accrued storage charges
2.4 Registered Agent — Application Only
Registered Agent service is NOT included in Business Address or Virtual Office plans and is NOT available for direct purchase. Interested parties may submit an application via /contact?interest=registered-agent. Applications are reviewed by Host on a case-by-case basis and are subject to eligibility review. No Registered Agent relationship exists except solely under a separate executed Registered Agent Agreement.
3. Term and Billing
3.1 Initial Term. All plans have a minimum initial term of twelve (12) months from the Activation Date. Payment may be made quarterly or annually, but quarterly payment does not reduce the commitment period.
3.2 Billing Cadence. The initial plan fee is charged at checkout and applies to the Services beginning on the Activation Date. For quarterly billing, $117 BA / $147 VO is charged every three months in advance. For annual billing, $390 BA / $550 VO is charged every twelve months in advance. Subsequent billing dates are those stated in the Summary or, if not stated there, those resulting from the applicable cadence measured from the Activation Date, subject to the renewal provisions of Section 3.3. A billing notice may restate but does not modify a billing date. Variable charges, including forwarding costs, conference-room extras, notary charges, oversize handling, storage, and late-pickup fees, are billed monthly in arrears.
3.3 Renewal. After the initial 12-month term, plans auto-renew for successive 12-month periods unless Subscriber provides written cancellation notice at least thirty (30) days before the renewal date. Cancellation may be completed through the same online method used to purchase, or by email to virtualoffice@megamgmt.net. Host will send a renewal reminder by email no earlier than ninety (90) days and no later than sixty (60) days before each renewal date. The reminder will state the renewal date, the renewal amount, the cancellation deadline, and that inaction by the cancellation deadline will result in automatic renewal and the corresponding charge.
3.4 Payment Method. Subscriber authorizes Host to charge the payment method provided at checkout for all fees due, including recurring plan fees and variable charges. Subscriber must maintain a valid payment method on file.
3.5 Failed Payments. Host may send a payment reminder approximately ten (10) days before the payment due date. The scheduled charge occurs on the due date (Day 0). If that charge fails, Host may retry on Day +1, Day +4, and Day +7 and may send payment-failure notices. If payment remains unpaid at the end of Day +7, whether or not Host makes any retry, the account becomes Restricted. While an account is Restricted or past due, Host may stop accepting new Items. For each Item already accepted, Host will either make it available for pickup upon identity verification during a pickup window stated in Host's notice that is at least thirty (30) days, or return it to sender or handle it under the disposition rules in Section 6. Release of an already-accepted Item may be conditioned only on payment of Item-specific storage or forwarding charges actually accrued for that Item, never on unrelated account balances. If the default remains uncured for seven (7) additional calendar days, the Agreement automatically terminates on Day +14.
3.6 Early Termination. A quarterly billing Subscriber terminating during the 12-month initial term remains responsible for the lesser of: (a) all remaining unpaid quarterly installments in the initial term; or (b) an early termination charge of $78.00 for a Business Address plan or $98.00 for a Virtual Office plan. Annual billing is prepaid and non-refundable, subject to Section 3.7, and no additional early termination charge applies.
3.7 No Refunds. All fees are non-refundable except: (a) the full onboarding-denial refund required by Section 4.5; (b) the prorated refund required by Section 10.4; or (c) as otherwise required by law. Nothing in this Section limits refunds or remedies for Host's uncured material breach, an invalid renewal, duplicate or erroneous charges, or rights that cannot be waived under applicable law.
3.8 Price Adjustments. Price changes apply only to future renewal terms, not during prepaid periods, except for taxes, postage, carrier charges, government fees, or optional on-request services. Material changes will be disclosed in writing at least 60 days before the next renewal.
4. Onboarding and Activation
4.1 Payment Does Not Equal Activation. Service is NOT active until all onboarding requirements are met and Subscriber receives an Activation Notice. Do NOT use the Address before the Activation Date.
4.2 Onboarding Requirements. Before activation, Subscriber must: (a) have payment confirmed; (b) complete the onboarding form with accurate information; (c) provide a copy of one (1) government-issued identification document for Host's internal record; (d) accept these Terms at checkout via clickwrap; and (e) pass Host's basic identity and fraud screening (OFAC check, Sunbiz verification for Florida entities, public records review).
Host does not collect USPS Form 1583 as part of this offering. Subscriber remains solely responsible for determining and satisfying any USPS or other regulatory requirements that may apply to Subscriber's own use of the Address.
4.3 Onboarding Timeline. Target activation is within 5 business days. Host may cancel orders not completed within 15 business days of payment.
4.4 Pre-Activation Use Prohibited. Use before activation is grounds for immediate termination without refund.
4.5 Right to Deny. Host reserves the right to deny any application based on screening results, reputational concerns, or compatibility of intended use. Denied applications receive a full refund.
5. Address Use License
5.1 Permitted Use
You may use the Address as your public-facing business contact address and, where lawful, in business-address fields of registrations and filings; you may NOT use it in any field designated for a registered agent or registered office, service of process, or where legal, tax, court, or other time-sensitive official notices are expected to be delivered, except under a separately executed Registered Agent engagement.
Subject to this Agreement, including Sections 5.2 and 9.3, Subscriber may use the Address solely as a business presence and contact address for lawful business purposes, including on Subscriber's website, business cards, letterhead, invoices, marketing materials, email signatures, online directories, and ordinary business correspondence. Subscriber may also receive limited Items at the Address only as an incidental convenience to the business presence Services provided under this Agreement.
Subscriber may not use the Address in any field or context that states or implies that: (a) Subscriber is continuously or regularly physically present or staffed at the Property; (b) Host has agreed to receive, monitor, or accept tax notices, governmental notices, court notices, or other official correspondence outside the limited scope of Registered Agent service; or (c) the Address is a legal-notice, official-notice, tax-notice, court-notice, or other address carrying a duty outside the limited scope of Registered Agent service. Use as a registered office, registered agent address, or address for service of process is not permitted except solely under a separate executed Registered Agent Agreement and only to the extent expressly authorized by it.
Mandatory Address Format. Subscriber must use the Address exactly as follows: 1881 NE 26th Street, Suite 212, Wilton Manors, FL 33305. Subscriber may not add, substitute, or use any unit, mailbox, office, or suite number or any alternate format implying exclusive physical office occupancy unless Host expressly authorizes a replacement format in an Amendment under Section 13.5.
5.2 Prohibited Use
Except solely under a separate executed Registered Agent Agreement and only to the extent expressly authorized by it, Subscriber shall not use, and shall not permit any third party to use, the Address as a registered office, registered agent address, or other address for service of process, or in any manner suggesting that Host is Subscriber's registered agent. The Services under this Agreement never include Registered Agent service. Regardless of whether a Registered Agent Agreement exists, Subscriber shall not use the Address or the Services: (i) in any application, filing, database, government record, court record, tax record, or similar field designated for tax notices, court notices, governmental notices, regulatory notices, or comparable official communications outside Registered Agent service; (ii) as an address at which Host is expected to monitor for, accept, or promptly relay time-sensitive legal or governmental communications outside Registered Agent service; (iii) in any manner suggesting that Host is Subscriber's mail agent for legal process or authorized recipient of official notices outside Registered Agent service; or (iv) for any unlawful, misleading, fraudulent, or deceptive purpose.
Host is not Subscriber's registered agent except solely under a separate executed Registered Agent Agreement. Any Registered Agent duties are limited to those expressly stated in that separate agreement. Under this Agreement, Host does not undertake any duty to accept, monitor, forward, escalate, or respond to service of process, legal notices, governmental notices, or other official communications.
Additional prohibited uses: residential address, personal domicile, place of abode, voter registration, driver's license, vehicle registration, school enrollment, homestead exemption, inventory storage, order fulfillment, e-commerce shipping, drop-shipping, or high-volume mail operations. Subscriber may not represent that Host is Subscriber's mail agent, custodian, or representative.
5.3 Business Filings Acknowledgment
Subscriber acknowledges that use of the Address on state business registrations, professional license applications, annual reports, and similar public filings may result in government or regulatory correspondence being delivered to the Address. Subject to Section 6, Host may elect to receive and hold ordinary Items as an incidental convenience. Host does not guarantee receipt, monitoring, or timely delivery of any specific Item, and Subscriber remains solely responsible for monitoring all regulatory deadlines and maintaining compliance with any applicable licensing requirements. Subscriber is strongly advised to maintain a separate, monitored mailing address or registered agent for time-critical government correspondence.
5.4 No Third-Party Guarantee
Host does not guarantee acceptance of the Address by any third party (Google, banks, insurance companies, licensing boards, zoning offices, payment processors, or marketplaces). Rejection by any third party is not a breach and does not entitle Subscriber to a refund.
5.5 Address Removal Obligation
Upon termination, Subscriber must cease use and remove the Address from all state/federal filings, banking records, licenses, Google Business Profile, website, marketing, and all public/private records within 30 days. Host may impose a $25 unauthorized public-address-use administrative fee only after giving written notice that identifies a verified current use and gives Subscriber fifteen (15) days to cure. After that cure period, $25 accrues per month that a use within Subscriber's control remains. Accrual stops upon proof of timely correction and is capped at six months. Archived third-party records and third-party processing delay after timely removal requests are excluded. Payment does not authorize continued use or bar equitable relief. Host may file corrections at Subscriber's expense, not to exceed $50 per filing. This obligation survives termination.
6. Incidental Receipt and Hold
6.1 Nature — Convenience, Not Service. Host's receipt and temporary hold of ordinary Items is an incidental convenience accessory to Subscriber's business presence license. Host has no duty to receive any specific Item, sort Items, monitor deadlines, send notice, or guarantee any service level. Host does not open, scan, digitize, inspect contents, or filter mail. Subscriber consent, authorization, instruction, or request does not create an exception. Host may refuse or return a delivery and may dispose of an accepted Item only in accordance with the hold ladder in Section 6.2 or an express exception in Section 6.6 or elsewhere in these Terms.
6.2 Hold Period; Courtesy Notice; Single Fee Ladder. Host may send Subscriber a courtesy notice that an Item is available, but notice is not obligatory and the absence, delay, failure, or non-receipt of notice does not extend any hold period. The hold period begins on the earlier of: (a) the date Host receives the Item; or (b) the date Host sends any courtesy notice concerning the Item (the "Hold Start Date"). Accepted Items are ordinarily held without storage charge for the first thirty (30) calendar days beginning on the Hold Start Date (the "Included Hold Period"). Host does not promise any particular handling standard beyond reasonable care as bailee under Section 1.2. Beginning on day 31, Host has no obligation to continue holding the Item and may return it to sender or otherwise lawfully relinquish it. For each week or partial week that Host instead elects to continue holding the Item, a $5 per-Item storage charge accrues. After day 45, the Item is deemed abandoned, and Host may return it to sender, dispose of it, or take any other lawful action without further notice. If the Item remains available and Host permits pickup after day 45 and before disposition, a one-time $25 late-pickup fee applies in addition to all accrued storage charges. Storage charges continue until the Item is picked up, forwarded, returned, disposed of, or otherwise relinquished by Host. Payment of any storage or late-pickup charge does not obligate Host to continue holding an Item. Subscriber is responsible for reasonable postage, carrier, return, disposal, and related third-party costs incurred with respect to an unclaimed Item.
6.3 Discretionary One-Time Forwarding. After Subscriber identifies one specific Item and submits a written request, Host may, in its sole discretion, forward that identified Item unopened on a one-time basis. Subscriber must pay actual postage or carrier cost plus a $5.00 handling fee for that forwarding. Host does not accept standing, recurring, automatic, or general forwarding instructions. A prior forwarding accommodation does not create a course of dealing or any duty to forward another Item. Host does not guarantee availability, turnaround, carrier performance, delivery by any date, or delivery at all.
6.4 Refusal Before Acceptance; Accountable, Official, and Time-Sensitive Mail. Before acceptance, Host may refuse any Item, including any courier delivery, freight, oversized, hazardous, or suspicious Item, and has no duty to accept or sign for certified mail, registered mail, restricted-delivery mail, insured mail, cash-on-delivery (COD) items, legal process, or time-sensitive official mail. Once an Item is accepted into Host's possession, Host shall exercise reasonable care as temporary bailee and handle it under the disposition process stated in this Section 6, including any applicable express exception in Section 6.6. Acceptance creates no agency, registered-agent, notice-monitoring, deadline-monitoring, or forwarding duty beyond physical receipt. Section 1.4 controls all Registered Agent matters. Nothing in this Agreement alters the operation of Florida Statutes Chapter 48 (service of process) or applicable postal law.
6.5 Package Fair Use and Weight Bands. The plan allowance is up to 10 accepted packages per calendar month. Packages weighing up to 50 lbs are included, subject to all other restrictions. Host may accept a package weighing 51–70 lbs in its discretion for a $10 oversize-handling fee. Packages weighing over 70 lbs will be refused. Host may refuse packages exceeding the monthly fair-use allowance.
6.6 Item Restrictions. Host may refuse pallets, freight, perishables, hazardous materials, controlled substances, COD shipments, Items requiring refrigeration or special handling, and any Item prohibited by law or Host policy. If a restricted Item is left without Host's consent or its restricted nature becomes known after acceptance, Host may immediately return it, surrender it to an appropriate authority only as reasonably necessary for safety, fraud prevention, or legal compliance, or lawfully dispose of it without regard to the hold ladder in Section 6.2.
6.7 No Duty To Monitor. Subscriber assumes all risk from use of Wilton Plaza for time-sensitive, legal, tax, government, banking, or medical correspondence. Subscriber is strongly advised to maintain an independent mailing address for such correspondence.
6.8 Authorized Pickup. Only Subscriber and persons expressly authorized in writing may pick up Items. Host may require government-issued photo ID and other verification and may refuse release if identity cannot be verified, the requester is not authorized, or Host suspects fraud. If the account is Restricted or past due, Host may stop accepting new Items, but for each Item already accepted Host will either make it available for pickup upon identity verification during a stated pickup window of at least thirty (30) days, or return it to sender or handle it under this Section 6's disposition rules. Release of an already-accepted Item may be conditioned only on payment of Item-specific storage or forwarding charges actually accrued for that Item, never on unrelated account balances.
6.9 No Liability for Contents. Host is not responsible for Item contents and is not liable for delays, loss, damage, non-receipt, or mishandling except for fraud, gross negligence, or willful misconduct. See Section 11.
7. Conference Room
7.1 Virtual Office: 2 sessions per month, up to 2 hours each, during Business Hours, 24-hour advance booking, non-rollover, max 6 persons. Cancellation less than 24 hours before the reserved start time counts as a used session. Additional time beyond the two included sessions: $25/hour, subject to availability, billed monthly in arrears.
7.2 Other plans: $25/hour, subject to availability, 1-hour minimum booking.
8. Notary Services
8.1 Virtual Office. Traditional notarial acts are included at no additional charge during Business Hours, subject to notary availability. Remote online notarization (RON) is $25 per online notarial act and is not included.
8.2 Business Address. Traditional notarial acts are charged at then-applicable Florida statutory rates. Remote online notarization is $25 per online notarial act. Each is subject to notary availability.
8.3 Excluded Documents. Notary services are not available under either plan for deeds, wills, powers of attorney, trusts, court filings, loan documents, bank signature cards, investment documents, or U.S. Small Business Administration (SBA) paperwork. Host and any notary may decline any notarial act in their discretion or as required by law.
9. Subscriber's Obligations and Compliance
9.1 Subscriber's Compliance Responsibility. Subscriber is solely responsible for compliance with all applicable laws and regulations related to Subscriber's use of the Address, Subscriber's business operations, and Subscriber's receipt of mail. Host does not represent that the Services under these Terms satisfy any regulatory requirement applicable to Subscriber.
9.2 Accurate Information. Subscriber must maintain accurate contact information.
9.3 Independent Mailing Address. Host does not undertake any duty under this Agreement to monitor for, identify, escalate, or ensure timely delivery of legal notices, governmental notices, tax notices, court papers, or other time-sensitive official communications. Subscriber shall not rely on the Address or the Services under this Agreement for those purposes. Subscriber may not rely on Host as registered agent except solely under a separate executed Registered Agent Agreement and only for Registered Agent service expressly described in it. Subscriber is strongly advised to maintain a separate, independent mailing address for all non-Registered-Agent correspondence.
9.4 No Representations About Host. Subscriber may not represent Host as Subscriber's mail agent, custodian, or fiduciary. Subscriber may not represent Host as Subscriber's registered agent except solely under a separate executed Registered Agent Agreement and only to the extent expressly authorized by it.
10. Termination
10.1 By Subscriber. Subject to the 30-day non-renewal notice requirement in Section 3.3, Subscriber may cancel through the same online method used to purchase, or by emailing virtualoffice@megamgmt.net. The amount determined under Section 3.6 applies to a quarterly billing Subscriber terminating during the initial 12-month term.
10.2 By Host — Non-Payment. The Agreement automatically terminates seven (7) calendar days after the account becomes Restricted if the payment default remains uncured, as provided in Section 3.5.
10.3 By Host — Breach. Host may terminate for material breach.
10.4 By Host — Business Decision. Host may terminate on 30 days' written notice and will provide a prorated refund of any prepaid unused period.
10.5 Immediate Termination. Host may terminate immediately for OFAC sanctions hits, criminal activity, harassment/safety risks, court/government orders, unauthorized Registered Agent designation, credible legal/regulatory risk, or misrepresentation as a mail agent.
10.6 Post-Termination. Host has no duty to accept any new delivery after termination and may refuse or return any delivery attempted after termination or lawfully dispose of a delivery left without Host's consent. For each Item accepted before termination, Host will either make it available for pickup upon identity verification during a pickup window stated in Host's notice that is at least thirty (30) days, or return it to sender or handle it under Section 6's disposition rules. Release of an already-accepted Item may be conditioned only on payment of Item-specific storage or forwarding charges actually accrued for that Item, never on unrelated account balances. If Host states a pickup window, that window controls notwithstanding Section 6.2. An Item that Host instead returns or otherwise handles under Section 6 retains its original Hold Start Date; termination does not restart or extend that hold period. Subscriber remains responsible for accrued fees. The Address removal obligation in Section 5.5 survives.
11. Limitation of Liability
11.1 No Agency Relationship. Host is not Subscriber's agent, representative, fiduciary, custodian, or mail-handling agent under these Terms. Solely for each Item accepted into Host's actual possession, Host acts as the temporary bailee described in Sections 1.2 and 6.
11.2 Services As-Is. All Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind. Host does not warrant that any Item will be received, preserved, retrievable, forwarded under a discretionary accommodation, or delivered by any particular date or at all.
11.3 Liability Cap. EXCEPT FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, BODILY INJURY, AND ANY LIABILITY THAT APPLICABLE LAW PROHIBITS LIMITING, THE AGGREGATE LIABILITY OF HOST AND ALL PROTECTED PARTIES FOR CLAIMS ARISING FROM THE SAME OR RELATED FACTS SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT PAID BY SUBSCRIBER TO HOST IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EARLIEST EVENT UNDERLYING THOSE CLAIMS, OR (B) $1,000.00 USD.
11.4 Protected Parties; Third-Party Beneficiaries. For purposes of this Section 11 and Section 12, "Protected Parties" means Host, MEGA MGMT, the owner, lessor, and manager of the Property, and each of their respective affiliates, members, managers, officers, directors, employees, agents, representatives, contractors, successors, and assigns. The Protected Parties are intended third-party beneficiaries of Sections 11 and 12 and may enforce those Sections directly.
11.5 Release; Ordinary Negligence Waiver. SUBSCRIBER RELEASES ONLY ITS OWN CLAIMS FOR ECONOMIC LOSS OR ITEM LOSS/DAMAGE ARISING FROM THE SERVICES, INCLUDING CLAIMS BASED ON HOST'S ORDINARY NEGLIGENCE. THIS RELEASE DOES NOT EXTEND TO BODILY INJURY, CLAIMS OF PERSONS WHO ARE NOT PARTIES TO THIS AGREEMENT, FRAUD, CONVERSION, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR RIGHTS THAT CANNOT BE WAIVED.
[CHECKOUT: this release requires its own separate, unpre-checked checkbox immediately before purchase.]
11.6 No Indirect or Consequential Damages. IN NO EVENT SHALL HOST OR ANY PROTECTED PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, DATA, CUSTOMERS, GOODWILL, OPPORTUNITY, OR LOSS ARISING FROM DELAYED OR MISSED LEGAL, TAX, GOVERNMENT, BANKING, OR TIME-SENSITIVE CORRESPONDENCE, EVEN IF HOST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.7 Construction; Severability. The parties intend the disclaimers, limitations, releases, waivers, and exclusions in this Agreement to be enforced to the maximum extent permitted by applicable law. If any portion is held unenforceable, it shall be enforced to the maximum extent or modified/severed only to the minimum extent required.
11.8 Conspicuous Disclosure. The limitations in this Section 11 are clear, specific, conspicuous, and material to Host's willingness to provide the Services at the fees stated. Subscriber's acceptance at checkout constitutes affirmative acknowledgment.
12. Indemnification
To the extent caused by Subscriber's breach of this Agreement, negligence, unlawful act, or unauthorized use of the Services, Subscriber shall defend, indemnify, and hold harmless Host and the Protected Parties from and against third-party claims, demands, actions, proceedings, damages, losses, liabilities, judgments, fines, penalties, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to: (a) Subscriber's use of the Services or the Address; (b) Subscriber's business, operations, mail, packages, or other Items; (c) Subscriber's breach of this Agreement; (d) Subscriber's violation of applicable law; or (e) any act or omission of Subscriber or any person acting on Subscriber's behalf. No Protected Party is indemnified for its own negligence, breach, or violation of law.
Subject to the foregoing causation requirement, Subscriber's indemnification obligation specifically covers: (f) third-party claims from Subscriber's use of the Address; (g) claims that Host acted as Subscriber's mail agent, custodian, representative, or registered agent based on Subscriber's misrepresentations; (h) reimbursement to Host for reasonable, documented, non-duplicative out-of-pocket costs (including necessary counsel fees) actually incurred responding to valid compulsory process specifically seeking Subscriber records, excluding ordinary overhead, Host–Subscriber litigation, and costs caused by Host; (i) regulatory investigations triggered by Subscriber's specific use; and (j) claims from Subscriber's reliance on Host for time-sensitive correspondence.
Subscriber's indemnification obligation survives termination. Host may assume defense and control of any indemnified matter.
13. General
13.1 Governing Law. Florida law governs these Terms, without regard to conflict-of-laws principles.
13.2 Disputes. Under $1,000: informal resolution first. Over $1,000: good-faith mediation in Broward County, Florida, before litigation. Either party may seek injunctive relief without mediation.
13.2.1 Payment Disputes. Subscriber agrees to contact Host before initiating any chargeback. If a chargeback is filed without prior good-faith contact and Host successfully contests it, Subscriber may be responsible for processor fees (typically $15–25).
13.3 Attorneys' Fees. The prevailing party is entitled to recover reasonable attorneys' fees and costs.
13.4 Entire Agreement; Order of Precedence. The Agreement consists only of these Terms, the Privacy Policy, a Summary signed by Subscriber and countersigned by Host, and any amendment validly made under Section 13.5. It constitutes the entire agreement between Host and Subscriber concerning the Services and supersedes all prior or contemporaneous understandings, representations, proposals, and communications, whether written or oral, concerning those Services. If the countersigned Summary conflicts with these Terms, the Summary controls only as to the identity of the parties, selected plan, amounts, and dates expressly stated in the Summary; these Terms control in all other respects. The Privacy Policy applies only to data and privacy matters. A separate executed Registered Agent Agreement controls solely with respect to Registered Agent service and does not modify or expand the Services governed by this Agreement.
13.5 Formal Amendments. Host may make non-material amendments to these Terms on 30 days' notice. Material amendments apply only at Subscriber's next renewal unless otherwise required by law. Any amendment under this Section will be issued as a formally versioned Terms document or as a writing expressly labeled "Amendment" and signed by an authorized representative of Host.
13.6 No Amendment by Informal Communications. Emails, letters, invoices, billing records, marketing materials, advertisements, website content, customer-service communications, and oral statements do not modify the Agreement unless the communication itself is expressly labeled "Amendment," identifies the Agreement and provisions being amended, and is signed by an authorized representative of Host. A formally versioned Terms document issued under Section 13.5 is effective according to that Section; delivery by email or through a website does not make the accompanying email or website content part of the Amendment. An ordinary email signature block, sender name, or letterhead alone does not satisfy this requirement. No course of dealing, course of performance, or usage of trade modifies the Agreement.
13.7 No Trademark Rights or Affiliation. Subscriber receives no right to use the names, trade names, trademarks, service marks, logos, domain names, or other brand features of Wilton Plaza LLC, Wilton Plaza, MEGA MGMT, the Property's owner, lessor, or manager, or any of their affiliates without Host's prior written consent. Subscriber may not state or imply that Subscriber is affiliated with, endorsed by, sponsored by, partnered with, or an agent, branch, employee, or representative of Host, MEGA MGMT, the Property, the Property's owner, lessor, or manager, or any of their affiliates. Authorized use of the Address alone does not imply any such affiliation.
13.8 Severability. Unenforceable provisions do not affect remaining provisions.
13.9 No Waiver. Host's failure to enforce any provision is not a waiver.
13.10 Assignment. Subscriber may not assign without Host's consent. Host may assign to successor entities.
13.11 Electronic Consent and Signature. Subscriber consents to electronic notices. Electronic signatures are valid under the federal E-SIGN Act and Florida UETA (Fla. Stat. 668.50). By personally typing the signer's name in a field that is not pre-filled and selecting 'Sign and Accept' after the completed Summary and the identified Terms are displayed and available for download, the signer intends to sign and adopt both documents.
[RECORDS: preserve immutable copy/hash of the Terms version, UTC timestamp, displayed checkbox text, account email, IP/user agent, session and payment IDs, delivery record, countersignature.]
13.12 Force Majeure. Host is not liable for delays due to natural disasters, acts of war, pandemics, government actions, or other circumstances beyond reasonable control.
13.13 Notices. All notices will be sent by email to the addresses on file. Email notice is deemed received 24 hours after sending.
13.14 Law Enforcement; Legal Process; Cooperation. Host may disclose or surrender Subscriber's account information, records, Items, images, or other materials only in response to lawful compulsory process, or as reasonably necessary for safety, fraud prevention, or legal compliance. Host has no duty to provide advance notice, challenge compulsory process, or delay compliance except as applicable law requires. Any reimbursement of compliance costs is governed exclusively by Section 12.
13.15 Independent Contractors. Host and Subscriber are independent parties. No employment, partnership, joint venture, or agency relationship is created.
14. Data and Privacy
Host collects onboarding information (legal name, company name, entity type, contact info, ID copy), payment information (processed by Stripe), checkout assent metadata, and service delivery records. Host retains data per the Privacy Policy schedule. Host notifies affected Subscribers within 30 days of a breach, consistent with the Florida Information Protection Act (Fla. Stat. 501.171). Complete Privacy Policy at /privacy. Any disclosure or surrender of Subscriber data or materials is limited to the circumstances stated in Section 13.14.
Acceptance Confirmation
By signing and adopting the completed Summary and the identified Terms as described in Section 13.11, Subscriber confirms that Subscriber has: (a) read these Terms in full; (b) understood that Host's service is a business presence license with incidental receipt and hold of unopened Items, not a professional mail service or mail-agent relationship; (c) understood that Subscriber is solely responsible for Subscriber's own compliance with applicable laws; (d) understood that Subscriber should maintain an independent mailing address for legal, tax, government, banking, and other time-sensitive correspondence; (e) understood the liability limitations in Section 11; and (f) agreed to be bound by these Terms.