Frequently Asked Questions
Everything you need to know about our virtual office, registered agent, notary, and pricing.
General
A professional business address gives you a real commercial address in Wilton Manors that you can use on your website, business cards, filings, and marketing materials. We receive your mail and packages during business hours and hold them for in-person pickup.
Professionals and small business owners who need a polished business address in Broward County: solo attorneys, real estate agents, accountants, consultants, contractors, e-commerce business owners, and out-of-state companies that need a Florida presence. If you run your business from home but want a real office address on everything the public sees, this is for you.
You sign up for a plan, complete a short onboarding form with your business information, and provide one form of government-issued ID for our internal record. After activation (typically within 1-3 business days), you may begin using the address on your business materials. Routine mail and packages received at our location are held for in-person pickup during business hours. You may request scans or forwarding for specific items in writing.
You may use our address as a public business presence address on Sunbiz filings, business licenses, business cards, websites, and marketing materials. One exception: you may <strong>not</strong> list us in the Registered Agent field — that requires a separate signed agreement (see the Registered Agent section below).
This is a real, physical commercial building at 1881 NE 26th Street, Wilton Manors, FL 33305. Virtual Office and Business Address clients receive the same office suite. It is not a P.O. Box, UPS Store mailbox, or shared coworking address. The building has been here since 1973. Privately owned and managed.
No. Wilton Plaza is a privately owned commercial building — we own it, we do not lease it. Unlike Regus, WeWork, or other franchise coworking operators that can close a location, consolidate suites, or lose a lease, our address has been at 1881 NE 26th Street since 1973 and will remain there. Your filings, bank records, website, and marketing materials keep working without address-update scrambles. This is a core reason clients pick us over rented coworking space.
Yes from our side — and here's what you should know. What we provide: a real commercial building, physical signage on the building directory, staffed during business hours (Mon-Fri 9-5), and a unique suite number assigned to your business. This meets Google's 'real location' requirement. What Google decides: their verification process (usually by postcard mailed to your suite, sometimes by phone, sometimes instant) and their internal acceptance checks. Google has final say. What to do: apply normally using your exact assigned suite format. When Google's verification postcard arrives, we scan it same-day and email it to you — reply with the verification code. If Google denies a specific application, that is their call (not ours) and not grounds for refund (Terms §5.4). But in practice our address type is commonly accepted.
Yes. Out-of-state LLCs and international entrepreneurs regularly use Wilton Plaza as their Florida business presence. Key things to know: (1) Full remote signup — onboarding is online, no Florida visit required. We accept a passport as government-issued ID for international clients. (2) If your home-state LLC will operate in Florida, your state may require you to file as a Foreign LLC with the FL Division of Corporations — that's a separate filing we don't handle for you. Check with your attorney or sunbiz.org. (3) If you're forming a new FL LLC from another state, you can use our address as principal office on Sunbiz from day one. (4) For complex cases — multi-state tax, immigration status, banking abroad — call (954) 249-5388 before purchasing, or see our <a href="/international">International Clients page</a> for a full roadmap. We'd rather confirm fit in 5 minutes than process a refund later.
Yes. Our website, forms, and staff support both English and Spanish. Se habla espanol.
Mail & Packages
Email us which envelope you want opened — we scan it and send you a PDF the same day. Virtual Office includes 20 scan requests a month (most clients use 4-6); Business Address includes 5.
Yes, subject to fair-use limits: up to 10 packages per month, each not exceeding 50 lbs. Packages are held for pickup for up to 30 days. We do not accept pallets, freight, perishables, hazardous materials, controlled substances, COD shipments, or items over 70 lbs. Carriers: USPS, UPS, FedEx, Amazon, DHL, and major couriers.
Yes. Email us and we'll batch your mail and ship it. $5 handling + actual postage per shipment.
We toss the credit-card offers and coupon packs so you only see mail that matters. Want a specific sender always kept? Just tell us.
Yes. Come by during business hours (Monday through Friday, 9:00 AM to 5:00 PM EST) with a government-issued photo ID. If you want to authorize additional pickup persons, please provide them in writing in advance.
We hold items for up to 30 days from receipt. After that, items may be returned to sender or securely disposed of. We strongly recommend arranging forwarding or pickup within the 30-day window.
Registered Agent
Registered Agent is a separate $99/year add-on — we personally approve each application. Apply through our website.
No. You may not designate Wilton Plaza LLC as your Florida registered agent without a separate, executed Registered Agent Agreement with us. Unauthorized designation is a material breach of our Terms of Service and grounds for immediate termination. If you are interested in applying for Registered Agent service, please contact us first.
Yes. Florida Statutes Section 605.0113 requires every LLC to maintain a registered agent at a physical Florida address. You will need to designate a separate registered agent — we can refer you to options if needed.
Notary
Yes. Tricia Frost is our licensed Florida notary public and is available at Wilton Plaza every business day during office hours (Monday through Friday, 9:00 AM to 5:00 PM EST), subject to availability.
Virtual Office clients receive notary services at no additional charge as part of their plan. Business Address clients and walk-in clients pay the Florida statutory schedule: $10.00 per signature for traditional notarization, $25.00 per signature for remote online notarization (RON).
For most standard documents, no appointment is needed. Walk in during business hours. For large document packages or multi-party signings, or if you need to guarantee availability, we recommend calling ahead at (954) 249-5388.
Our notary can handle most standard documents including affidavits, powers of attorney, contracts, loan documents, corporate resolutions, and probate documents. We do not notarize real estate closing documents (deeds, mortgages), immigration documents, or vital records (birth/death certificates). Bring valid government-issued photo ID.
Pricing & Billing
No. There are no setup fees, no activation charges, and no security deposits. Billing is quarterly ($117 per quarter BA, $147 per quarter VO) or annually at a discount ($390 annual BA, $550 annual VO).
Yes. All plans have a 12-month minimum commitment. You may pay quarterly (4 payments per year) or annually at a discount. Cancellation before the end of the 12-month term is subject to an early termination fee as described in our Terms of Service.
After the initial 12-month term, your plan automatically renews for successive 12-month periods unless you provide written cancellation notice at least 30 days before the renewal date. We send a renewal reminder by email at least 30 days before each renewal.
Payments are processed securely through Stripe. We accept all major credit and debit cards.
Yes. You can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle. Contact us by email or phone to make a change.
We attempt the charge on a retry schedule and send reminder emails. If the payment is not resolved, your account enters a Restricted state. If still unpaid 7 days later, the account is Terminated. Details are in our Terms of Service.
We own the building. Regus, WeWork, and similar national operators lease space in Class A office towers and carry franchise overhead, corporate marketing, and landlord markup — all of which gets passed through to you as $75 to $160 per month for the address alone. Wilton Plaza is a privately owned commercial building (since 1973). No lease, no franchise, no corporate tier. Same professional commercial address, at roughly half the cost. Lower price is not a shortcut; it is the absence of overhead you don't need to pay for.
Two different outcomes depending on who declines. (1) If we decline your application during onboarding — based on identity verification, compliance screening, or incompatible intended use — you get a full refund. No restocking fees, no deductions. See <a href="/terms">Terms §3.7</a>. (2) If a third party (your bank, Google Business Profile, a licensing board) declines our address later, that's outside our control and not refundable. If you're unsure your intended use fits, call (954) 249-5388 before purchasing.